Shipping & Delivery Policy
Shipping Time:
Orders are processed within 2 business days.
Delivery time varies based on location:
Metro cities: 3-5 business days
Other locations: 5-10 business days
Shipping Charges:
Free shipping on orders above ₹999.
A standard shipping fee applies to orders below this amount.
Tracking: Customers will receive a tracking link via email/SMS once the order is shipped.
Delivery Issues:
If a package is lost or delayed beyond 15 business days, customers can request a replacement or refund.
Cancellation Policy
Order Cancellation by Customer:
Orders can be canceled within 24 hours of placement. Once shipped, cancellations are not permitted.
Order Cancellation by MONTREZ:
We reserve the right to cancel any order due to stock unavailability, pricing errors, or fraudulent activity. Customers will be notified, and a full refund will be issued.